FAQs

Sock Information:

 

What is merino wool?

Are Good Socks suitable for all seasons?

Are Good Socks suitable for people with sensitive skin?

How can I get the most out of my Socks?

Order and Shipping:

 

Do you offer international shipping?

Can I track my order once it's shipped?

Customer Support:

 

How can I contact customer support?

What is your return and exchange policy?

Bulk Orders and Gifts:

 

Do you offer bulk or pricing for larger orders?

Do you offer gift wrapping?

Sustainability and Ethical Practices:

 

What steps do you take to ensure sustainability in your sock production?

Are your socks ethically sourced and produced?

Account and Loyalty:

What are the benefits of creating an account, and do you offer a loyalty program?

How do I redeem my points?

What is your VIP program?